Celebrating Our Successful ISO 9001 and ISO 27001 Surveillance Audit

We are pleased to announce that we have recently passed our surveillance audit for both ISO 9001:2015 and ISO 27001:2013 with the UKAS accredited British Assessment Bureau. This achievement is a testament to our unwavering commitment to quality management and information security.

What are ISO 9001 and ISO 27001?

ISO 9001:2015 is an internationally recognised standard for quality management systems (QMS). It provides a robust framework to ensure that our products and services consistently meet customer expectations and stakeholder requirements, while also encouraging continuous improvement.

ISO 27001:2013 is the globally recognised standard for information security management systems (ISMS). It sets out the policies and procedures necessary to protect our information assets, ensuring their confidentiality, integrity, and availability.

The Significance of Passing the Surveillance Audit

Surveillance audits are conducted annually to ensure that an organisation continues to comply with the standards and maintains the systems effectively. Passing these audits confirms that our processes are not only in place but are also being effectively managed and continually improved.

Our ISO Journey

Achieving and maintaining ISO certifications is not a one-off event but a continuous journey. Here are some key aspects of our commitment:

Quality Management:

• Customer Focus: We prioritise understanding and meeting the needs of our customers.
• Leadership: Our leaders are dedicated to creating an environment that enables people to achieve the organisation’s objectives.
• Process Approach: We manage activities and related resources as processes to achieve desired results.
• Continuous Improvement: We are committed to ongoing improvement in all areas of our business.

Information Security:

• Risk Management: We systematically identify and manage risks to our information assets.
• Policy Development: We have comprehensive information security policies that are regularly reviewed and updated.
• Awareness and Training: Our team is continually trained on the importance of information security and best practices.
• Incident Response: We have robust procedures in place to respond to and recover from information security incidents.

The Role of Our Team

Passing these audits is a collective achievement. It requires the dedication and hard work of our entire team – everyone plays a crucial role in upholding our standards and striving for excellence.

Looking Ahead

Passing our ISO 9001 and ISO 27001 surveillance audit reaffirms our dedication to quality and security. It is a significant achievement that underscores our commitment to excellence. We look forward to continuing this journey, ensuring that we exceed the standards that our customers and stakeholders expect from us.