Meet our experts
Committed to enhancing member engagement and driving results
Our experienced team has extensive experience in translating complex feedback into clear, actionable insights that support confident decision-making and positive change.
Member event and programme surveys
Member event and programme surveys help you capture meaningful feedback so you can refine future experiences, show value, and keep your offer relevant.
secure data, trusted compliance
We prioritise data privacy, meeting the highest standards to keep your information safe
high response rates, meaningful results
Bespoke surveys that maximise response rates, ensuring you get the insights you need
clear insights, confident decisions
Our reports turn complex data into actionable insights, helping you drive real change
Make every event count
Gather honest feedback on your events and programmes
Getting meaningful feedback after an event or programme helps you understand what resonated with your members – and what didn’t. When participants know their responses are confidential and the process is managed independently, they’re more likely to share honest, thoughtful feedback. That gives you deeper insight into what worked, what didn’t, and how future events could be improved.
Whether you’re running workshops, training sessions, conferences or long-term initiatives, we help you ask the right questions to evaluate relevance, quality and value. As a trusted third party, we also manage the process from end to end, improving response rates through timely reminders and offering a smoother experience for participants.
With clear, actionable data, you can refine future events, respond to member needs, and demonstrate a genuine commitment to delivering worthwhile experiences.
Certified excellence:
Our accreditations
Our accreditations reflect our commitment to delivering the highest standards in quality, data security, and ethical research. They give you the confidence that our methods are rigorous, your data is secure, and the insights we provide are both reliable and actionable.
Excellent from start to finish
The service from The Survey Initiative was excellent from start to finish – they took the time to understand our organisation and requirements, developed a survey to suit our needs, and provided clear, detailed reporting on responses. We would absolutely recommend them for anyone looking to gain insight into employee engagement in their organisation.
A joy to work with
The Survey Initiative are a joy to work with. They listen and understand our requirements. They share their expertise and challenge us when necessary to ensure we get valuable information from our surveys. They are easy to work with in terms of process and provide comprehensive reports and insightful commentary regarding the external context.
More than a survey
A tool for learning and improving
Our event and programme surveys go beyond simple satisfaction ratings. They’re a valuable tool for:
- Understanding what participants gained – and what they didn’t
- Identifying which elements worked well and which need refining
- Gathering insight to shape future events, content or delivery methods
- Demonstrating impact to funders, partners or stakeholders
- Tracking how well your events align with member or audience needs
Tailored to you
Your event, your audience, your goals
Every event or programme has a purpose – and your survey should help you measure whether it’s been achieved.
We’ll help you design questions that capture feedback on content, format, speakers, logistics, and outcomes. Whether it’s a training session, annual conference, webinar series or funded programme, we’ll make sure your survey delivers useful, actionable insight.
Insight you can trust. Improvements you can make.
You’ll receive a clear presentation highlighting what worked, what could be strengthened, and what your participants want next time. We can also support you with:
- Post-event debriefs or feedback workshops
- Presentations to funders, partners or Boards
- Thematic analysis across multiple events or programmes
Our goal is to help you learn from every event – and keep improving the experience for your audience.
Jaime Johnson
Euan Hawthorne
Emily King
Our valued clients:
Proudly showcasing our customers
Listening leads to loyalty
Ready to listen? Let’s talk
When people are invited to share honest feedback (and know their responses are anonymous) they’re more likely to tell you what really worked, what didn’t, and what could be improved. That insight helps you build trust, strengthen future engagement, and improve what you deliver next time.
An event or programme survey isn’t just a tick-box exercise. It’s a genuine opportunity to understand how your audience experienced things – and to show that you’re serious about learning and improving.
If you would like to understand how your events and programmes are landing, we’d love to help. Whether you’re collecting feedback for the first time or looking to improve your approach, we’ll support you every step of the way.
Get in touch today!
Contact us today to discuss your goals — and let’s start turning feedback into progress.
Call us: 01255 870735
Email us: info@surveyinitiative.co.uk
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