
Testimonials
Our clients’ feedback speaks to the quality and impact of our work – explore their testimonials to see how we’ve helped organisations achieve lasting results.

secure data, trusted compliance
We prioritise data privacy, meeting the highest standards to keep your information safe

high response rates, meaningful results
Bespoke surveys that maximise response rates, ensuring you get the insights you need

clear insights, confident decisions
Our reports turn complex data into actionable insights, helping you drive real change

Professionalism and excellent service
We have partnered with The Survey Initiative now for a number of years and value the professionalism and excellent service provided, including the essential data that shapes our work and improves our culture.
Kim McCabe - National Galleries of Scotland
February 2025

A first-rate service
Gary and the team provide a first-rate service and high quality, meaningful, engagement survey results that you can act upon.
Emma Phillilps - ABI
February 2025

Service throughout was fantastic
I can honestly say I have no suggestions for improvement. The service throughout was fantastic – responsive, supportive, patient, analytical.
Carole Noble - Railway Children
September 2024

Detailed and helpful
The Survey Initiative team are very professional and take the time to understand your organisation and needs. The survey process and related support was smooth, and the reports and presentations detailed and helpful.
Carolyn Straehle - Breast International Group
April 2024

Highly recommend
I have had the pleasure of working with Gary and his team since 2018. During those years The Survey Initiative has never fallen short in helping KSS AHSN deliver timely and relevant staff engagement surveys. The analysis of our survey results is always presented clearly and concisely and in the most insightful way. Gary’s expert feedback and interpretation of our survey results is always highly regarded, by the executive management group and myself. I would highly recommend working with The Survey Initiative. They are a knowledgeable, efficient, professional and super-friendly bunch!
Lisa Regan - KSS AHSN
December 2023

Support, dedication and professionalism
We are delighted with the service we have received from The Survey Initiative. The support, dedication and professionalism that Gary and his team have offered from our initial meeting, right through to delivery, have been steadfast and second to none. The Survey Initiative handled our last minute changes to the project plan with ease, speed and adaptability. Communication and guidance throughout was immediate which made survey delivery run smoothly. It is our first time using an online platform for results delivery and action planning, made even more seamless by the ease of using the platform and the clear and engaging guidance designed for managers. The clear reporting style and insights we have gained from our survey experience will certainly help to inform key organisation and people decisions. Thank you.
Kellie Stratford - National Museums Scotland
October 2023

Excellent from start to finish
The service from The Survey Initiative was excellent from start to finish – they took the time to understand our organisation and requirements, developed a survey to suit our needs, and provided clear, detailed reporting on responses. We would absolutely recommend them for anyone looking to gain insight into employee engagement in their organisation.
Jared Ashe - NASP
June 2023

Good value for money
TSI provides a high quality service and good value for money and the team is responsive and quick to address any issues.
Gail Malkin - Oxford City Council
April 2023

The team were fantastic
The team were fantastic, a great support. This was my first time in my career setting up a staff survey and their insight and understanding of this was amazing. Great support network that I know I can utilise in the future.
Rebecca Haughton - Coventry and Rugby GP Alliance
March 2023

Thoroughness, accuracy and professionalism
The Survey Initiative have the best team, big shouts to Gary, Ralph and Declan. I have to commend them for their good work, patience, innovation, attention to detail, thoroughness, accuracy and professionalism. In a age where data-driven decision making is more critical than ever, your service in the last 3 years has played a significant role in our growth and success that’s why we decided to use your services again. We definitely look forward to working with you in future.
Nana Owusu-Ansah - Unity Link
January 2023

A joy to work with
The Survey Initiative are a joy to work with. They listen and understand our requirements. They share their expertise and challenge us when necessary to ensure we get valuable information from our surveys. They are easy to work with in terms of process and provide comprehensive reports and insightful commentary regarding the external context.
Louise Hazell -West Kent Housing
November 2022

Definitely work with them again
The Survey Initiative have guided us expertly through our engagement survey- we will definitely work with them again.
Louise Hayward - Powerscourt
September 2022

Knowledgeable and efficient
Working with Gary and the team feels like working with an extended department of our business. They’ve met our challenging time scales on two engagement projects now and it’s genuinely a pleasure to work with them. Friendly, professional, knowledgeable and efficient. Thanks to all involved.
Lynne Edwards - Liontrust
August 2022

Valued partners
Gary is an excellent account manager who is very responsive to the needs of the audience while fully prepared to hold his ground in terns of issues that may affect the integrity of the survey questions. The Survey Initiative are very responsive, recognise the conflicting time pressures on their customers, while turning work around in agreed timescales. They bring in a wealth of knowledge in surveying in our sector (HE) and are valued partners
Neil Walford - Institute of Cancer Research
June 2022

Really quick turnaround
Huge thank you to Gary, Jaime, Kath and the team at TSI. You responded to our requirements in a really quick turnaround time and added significant value to our survey design and outputs with your expertise. The facilitated workshop session post-survey was instrumental in getting us to a collective decision in terms of required action. Look forward to working with you again!.
Olwyn Kearns - DCC Vital
April 2022

Extremely helpful
They were extremely helpful, and patient when waiting for me to provide information. Extremely informative, throughout the whole process, and couldn’t do enough for us.
Diana Paine - Leeds Castle
February 2022